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SKYFUZE™ FAQs

How long is my SKYFUZE™ LED Balloon Light covered under warranty?

  • 3 years when used for recreational purposes.
  • 1 year when used for commercial purposes.

Where can I get replacement parts for my SKYFUZE™ LED Balloon Light?

What SKYFUZE™ LED Balloon Light model do I have?

  • Model name and serial number can be found on a label located on the side of the light unit base.

How long will my SKYFUZE™ LED Balloon Light last?

  • The LED light panel is rated for up to 50,000 hours total runtime

What comes in my SKYFUZE™ LED Balloon Light kit?

  • LED Balloon Light with Diffuser, Tripod, Remote Control, Eye Bolt, C-Clamp, Safety Strap, Light Carry Bag, and Tripod Carry Bag.

Can the SKYFUZE™ LED Balloon Light be hung or mounted to a fixture?

  • You may use the included C-Clamp or Eye Bolt mounts to attach the SKYFUZE LED Balloon Light to alternate locations or fixtures instead of the included tripod.

Are SKYFUZE™ LED Balloon Lights compatible with each other?

  • Control multiple 60W and 150W LED Balloon lights with a single remote control.
  • The 6.5 ft tripod fits both the 60W and 150W LED Balloon Lights.
  • Eye bolt, C-Clamp, and Safety Strap are interchangeable between the 60W and 150W LED Balloon Lights.

How do I clean my SKYFUZE™ LED Balloon Light?

  • Before performing maintenance, make sure the fixture is turned off and unplugged from any power source.
  • To clean the LED Balloon Light Diffuser, first remove bolt and plastic retaining ring. Gently take off the LED Balloon Light Diffuser and remove the 4 tabs. Clean the LED Balloon Light Diffuser with warm water and compressed air.
  • DO NOT put in the washing machine or dryer. A light soap solution may be used to wash the diffuser and hang dry. Only reinstall the diffuser once
    completely dry. DO NOT reinstall when wet or damp. To reinstall, simply reattach the 4 tabs on the LED Balloon Light Fixture, pull the diffuser down onto the recessed section of the fixture and reinstall the plastic retaining ring before securely installing the bolt.
  • To clean the fixture hardware, you may use compressed air to gently blow out the interior and exterior of the fixture.
  • To maintain the tripod, simply wipe down with a cloth and warm water. A light soap solution may be used.
  • Make sure to completely dry the fixture after cleaning.
  • If the products are used in inclement weather, always clean and dry the products entirely before storage or transport.
  • We recommend cleaning the fixture after every use.

Can I have my custom logo printed on the SKYFUZE™ LED Balloon Light?

  • Yes! Custom printing options are available for the balloon light diffuser (not applicable to tripod or other accessories). Please contact SKYFUZE™ customer service for details: 1-877-675-9389 or skyfuze@ezup.com

What are the fire and safety ratings for the SKYFUZE™ LED Balloon Lights?

  • Regulatory Approvals/Ratings: UL, RoHS, FCC, CE; IP42 Rated

Using your SKYFUZE™ LED Balloon Light in various weather conditions

  • This SKYFUZE™ LED Balloon Light is rated IP42 for dust and water resistance and can be operated in damp conditions when properly mounted to the tripod.
  • DO NOT OPERATE WHEN MOUNTED ON TRIPOD IN WIND SPEEDS EXCEEDING 20 MPH. FOR USE IN WINDS EXCEEDING 20 MPH, USE STAKES OR SAND BAGS TO ANCHOR THE TRIPOD TO THE GROUND.
  • DO NOT OPERATE IN STORMS OR SEVERE WEATHER CONDITIONS.
  • DO NOT operate in rain or snow.
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